VoIP System for Xiamen Hospital

2022-05-07

Xiamen International Health Station is located on the north side of Gaoqi Airport in the Huli District, with 9 health station buildings and 6,000 isolated rooms to meet the "one-stop" health management requirements of inbound passengers. Based on the VoIP system requirements of Xiamen International Health Station, New Rock provide a highly reliable unified communication solution with New Rock OM8000 IP PBX as the core component, and achieved rapid installation and deployment.

Customer Profile

Project Requirements

Xiamen International Health Station is an important health barrier for the Covid-19, and the construction time is tight, so the communication system needs to be quickly installed and deployed.

1.The system operation is stable and reliable, meeting the access of 4300 extension users in the first phase, with high security and reliability.

2.With a large volume of telephone inquiries, the front desk telephone reception must remain efficient and accurate.

3.As an isolated hotel, the communication system needs to be docked with the robot system to realize intelligent contactless service.

Solution

According to the communication requirements of Xiamen International Health Station, New Rock and our partner in Shenzhen worked together to build a highly reliable unified communication solution with OM8000 IP PBX as its core component.
Core server room
Deploy digital trunk gateway OM1000-TE to connect to the ISDN.

Deploy the unified communication platform OM8000 IP PBX, which supports dual hot standby, to ensure safe and reliable communication.

Reception Area

Deploys the NeeHau soft console to realize the call transfer function.

MX60E VoIP gateway is deployed on the floor to connect with the analog phones in the rooms.

Customer Benefits

Highly reliable voice communication guarantee
The New Rock OM8000 IP PBX can meet up to 8000 extensions and 800 simultaneous calls and recordings. Support 99.999% telecom-grade reliability, smooth and clear calls. Based on carrier-grade professional hardware platform, advanced technologies such as dual hot standby (main/standby switching time <5 seconds), dual power supply, dual network port redundancy and dynamic load balancing guarantee "0" voice interruption.
Professional call processing system, efficient and accurate call transfer
Neehau soft console system is a professional call handling software, which completes services such as call transfer, status monitoring and business consulting. Through the console system, you can clearly see the busy line status of internal extensions and phone transfer status, which helps to improve transfer efficiency and realize efficient and accurate phone reception.
Easy expansion, strong compatibility
It is easy to expand the capacity of New Rock IP PBX without changing the platform and network architecture, just add more extensions as needed.
Open API, support third-party application system access
New Rock's unified communication platform provides an open API interface to support docking with third-party application systems (such as delivery robot business platforms, etc.) to achieve business integration. During the robot delivery, notify to rooms have been delivered and inform the pickup code to pick up the goods, to achieve intelligent contact-less service and reduce the risk of cross-infection.
All-in-one personalized service
As a digital solution provider of intelligent communication and cloud services, New Rock takes the mission of achieving customers' digital transformation and building full-scene intelligent communication. We carry forward the spirit of craftsmanship, deepen our product development, take advantage of our innovation gene and R&D capability, provide future-oriented intelligent communication products and services to our customers, and devote ourselves to building a bright future of communication without boundaries. Based on technology and customer needs, we provide integrated and personalized quality services for a long time to meet customer needs and exceed customer expectations.

Solutions

VoIP System for Xiamen Hospital

Customer Profile

Project Requirements

Solution

Hospital

LME

Hotel AI Reception

Related Products

NRP2013/P

MX60E-G(16-48)

OM1000-TE(1-4E1/T1)

OM8000(＜10000)

Customer-centric, focus on customer value

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