Solutions
Outbound call center
The call volume to contact customers are high, and the quality of outbound calls needs to be supervised.
Customer complaint service center
Mainly to answer customer complaints, need to record a large number of customer communication content and to supervise the quality of service.
2.High telephone reliability guarantee
telephone service can run normally in case of power failure and network disconnection.
3.Improve the efficiency of the salesman and customer satisfaction
Sales team computer is installed with Neehau soft console software, with outbound calls, staff can quickly click to dial through the computer; with incoming calls, users can take pop-up reminder of calls that display customer information, and record important content in real time during the call.
4.Local recording storage
The recording files are stored in the device, which is easy to access on demand. It also provides a basis for salesperson assessment.
5.Easy expansion
Expand new stores on demand, and does not affect the normal use of existing stores.
For more information, please New Rock global pre-sale team at global@newrocktech.com.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
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