· Always Connected with Your Customers

With features such as remote extension, call forking to users mobile phone, and call-back, the OM80E-G assures users that wherever they are--whether in the office, traveling abroad, or working at home--they will never miss any important business calls.

· 7*24 Auto-attendent

The auto-attendant provides 24×7 service to customers, and efficiently directs incoming calls to the extensions or cell phones of the correct person through configurable voice menus for business/non-business hours and holidays. The smart auto-attendant can even deliver the calls from VIP or repeat customers to the appropriate agents directly, bypassing voice menus (caller-agent binding).

· Always in Touch

The OM80E-G has all the features needed to fully support the remote worker, business travel, and communications with branches, all through the Internet. International or long-distance calls are turned into local toll-free calls.

With advanced-routing capabilities, the OM80E-G can route calls intelligently according to call type. Combined with New Rock NewLync unified communication platform and NeeHau Soft-console, users can communicate with customers effectively, regardless of where they are.

·Remote Management and NAT Traversal

The OM80E-G includes an embedded New Rock Cloud client that allows the OM80E-G located behind an enterprise NAT or firewall to be accessed from the Internet for maintenance and troubleshooting or by voice devices from remote branch sites, remote IP extensions, or value-adding applications.

Real-time monitoring, alarm notification, remote packet captures and software upgrades can be performed with the New Rock or third-party device management systems with TR-069 or SNMP.

For more information, contact us at global@newrocktech.com or leave us an online message.