New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
A telephone dispatch console is a specialized voice foreground device that is mainly used in power dispatch systems or other situations where efficient voice communication is required. The following is a detailed explanation of the telephone dispatch console:
I. Definition and Function
Telephone dispatching console is a dedicated dispatching telephone for the power dispatching system to exchange voice foreground equipment, but also the foreground equipment of the dispatching switchboard, mainly for power dispatching voice communications. Its hardware composition includes dispatching keyboard, microphone (two), and has a variety of functions, such as voice communication, quick recording query.
Features and functions
One-key call function: the dispatching console can quickly and conveniently control, call and transfer the required one or more extensions through a single key, and use a single key to force insertion or removal of internal and external.
Telephone scheduling conference function: it can provide up to 120 seats for users to participate in the conference call at the same time, and has the functions of applying for a single seat or multiple seats to speak, listen to a single seat or exit.
Group call function: When the main office is dispatching, it can call multiple users at the same time with one key group call or single group or multiple group call.
Outside line hold function: when the console is busy, if there is an outside line call, press the "outside line hold" key, the outside line can listen to the music and be in standby mode.
Calling function: When an outside line calls in and asks the switchboard to transfer to the extension, if the extension is busy, the switchboard can call the extension, during which the outside user can listen to the music or ring back the bell.
Split Line Function: The dispatching console can force to split the internal or external calls.
Forced insertion function: When the extension and the extension or the extension and the outside line are in the call state, the console can force insertion and the required extension to talk.
Extension Display Function: On the dispatching console, you can display the operation status of all extensions through the extension page, and you can check up to 1024 extensions.
Recording function: It is characterized by long recording time, large capacity and clear voice. In the case of a call between the console and the other party or in the case of a conference call, the voice can be recorded to the hard disk of the computer or to a special recording device.
Caller ID function: When any internal or external call is made to the dispatching console, the console will display the calling number.
Scope of application
Telephone dispatching console is widely used in transportation, communication, emergency rescue and other fields. In the field of transportation, it can be used to monitor the urban transportation system, real-time monitoring and scheduling of traffic conditions. In the field of communication, it can be used for scheduling radios, satellite phones, walkie-talkies and other communication equipment to realize the centralized management and scheduling of various communication equipment. In the field of emergency rescue, it can be used for rapid response to all kinds of emergency events, effective scheduling and command of resources.
Summary
As an efficient voice communication equipment, the telephone dispatching console not only has powerful functional characteristics, but also has a wide range of applications. Through reasonable configuration and use, it can play an important role in different fields, improve work efficiency and safety.