New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
How to choose an enterprise programme control switch?
When choosing an enterprise programmable switch, a number of aspects need to be considered to ensure that you choose the most appropriate equipment for your organisation's needs. Here are some key recommendations and considerations:
Understand business needs:
Evaluate the size of the enterprise's workforce and communication needs to determine the number of subscriber lines required and scalability.
Determine the level of demand for features such as voice calls, faxes, call centres, etc., based on the business needs of the enterprise.
Consider the future development scale and needs of the enterprise, and select a programme-controlled telephone exchange with a certain degree of expandability.
Understand the product features:
Scalability: Understand the scalability of the program-controlled switch to determine whether it can meet the future development needs of the enterprise. You can check the product description provided by the supplier to know the maximum expansion capacity of the programme-controlled telephone exchange.
Communication protocols: Understand the communication protocols supported by the programme-controlled telephone exchange to ensure that it meets the communication needs of the enterprise.
Call quality: Understand the call quality of the PTT, including voice clarity, anti-interference capability, etc.
Management Functions: Consider the management functions of the PTT, such as whether it supports remote management, statistical analysis, etc.
Security: Focus on the security of the programme-controlled telephone exchange, including firewall, encryption and other functions.
Look for a reliable supplier:
Credibility: Choose a supplier with good credibility and learn about its reputation in the industry.
Technical support: Choose a supplier that provides sufficient technical support so that problems can be solved in time during the use of the equipment.
After-sales service: choose the supplier who provides perfect after-sales service, including equipment maintenance, updating and training.
Price competitiveness: choose suppliers with competitive prices, based on product quality and service level.
Consider system stability and security capabilities:
Stability is an important indicator of an office communications system, ensuring that the system can carry the daily business needs of the enterprise.
The telephone system needs to have strong security and stability capabilities to cope with the Internet's cybersecurity threats to telephone communications.
Cost considerations:
Under the premise of meeting functional requirements, comprehensively consider factors such as system deployment, hardware equipment, maintenance costs, etc., and choose a cost-effective telephone communication system.
Customer Evaluation:
Refer to the evaluation of the use of enterprises in the same industry or similar business scenarios to understand the actual effect of the telephone communication system, in order to better judge whether it is suitable for their business needs.
In conclusion, when choosing an enterprise programme-controlled switchboard, you need to comprehensively consider a number of aspects such as enterprise needs, product features, supplier strength, brand and model, system stability and security capabilities, cost and customer evaluation. Through comprehensive evaluation and comparison, choose the most suitable programmable control switch for your business needs to ensure the smooth operation and efficient communication of your enterprise communication system.