New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
New Rock OM20G Review 2026:Is It the Best Hybrid IP-PBX for Small Businesses?
In 2026,the communication landscape for small and medium-sized enterprises(SMEs)has shifted.While cloud solutions are popular,many businesses still require the reliability of local hardware and the flexibility of traditional phone lines.Enter the New Rock OM20G,a compact,"all-in-one"hybrid IP-PBX designed specifically for offices with up to 50 users.
Design and Build Quality The first thing you notice about the OM20G is its robust metal chassis.Unlike plastic-housed consumer gateways,the OM20G is built for 24/7 industrial-grade reliability.The front panel features intuitive LED indicators for power,system status,and individual voice channels,making it easy for non-IT staff to check system health at a glance.
The Power of Hybrid Connectivity What sets the OM20G apart is its hybrid nature.It comes equipped with 4 built-in analog ports(FXO/FXS).This allows businesses to keep their existing PSTN lines for emergency backup while simultaneously leveraging the cost-saving benefits of SIP trunks.
Key Performance Highlights:
Crystal Clear Voice:Supporting codecs like G.711,G.729,and Opus,the OM20G ensures high-definition voice quality even in low-bandwidth environments.
Dual Gigabit Ports:The integration of dual 10/100/1000 Mbps Ethernet ports ensures that your voice traffic never competes with data heavy-lifting.
Remote Mobility:Through the New Rock Cloud service,employees can use the"WeeChat"mobile app to stay connected to their office extension from anywhere.
Conclusion If you are looking for a phone system that offers the security of on-premise hardware with the modern features of VoIP,the New Rock OM20G is undoubtedly the top contender for 2026.