In an era of cyber threats,protecting your business communication is non-negotiable—and that’s where "hosted PBX security features "come in.New Rock’s hosted PBX systems(OMX and NewLync 2.0)include industry-leading "hosted PBX security features "to keep your calls,data,and network safe.Let’s break down the essential "hosted PBX security features "and how New Rock delivers them.
End-to-end encryption is a foundational "hosted PBX security feature ".New Rock encrypts both signaling(call setup data)and media streams(audio/video)using TLS/SRTP/DTLS-SRTP protocols.This means your calls can’t be intercepted or eavesdropped on—critical for sensitive conversations with clients,partners,or employees.Unlike some providers that only encrypt media streams,New Rock’s full encryption ensures complete privacy.
Topology hiding is another key "hosted PBX security feature ".It masks your internal network structure from external threats,preventing hackers from identifying vulnerabilities(e.g.,IP addresses of extensions or servers).New Rock’s hosted PBX acts as a buffer between your internal network and the internet,so attackers can’t map your system or launch targeted attacks.
Anti-DDoS(Distributed Denial of Service)protection is a must-have "hosted PBX security feature "for businesses of all sizes.DDoS attacks flood your system with traffic,causing downtime and lost revenue.New Rock’s hosted PBX includes built-in anti-DDoS tools that detect and block malicious traffic,ensuring your system stays online even during an attack.For enterprises,additional DDoS mitigation services are available.
Access control and authentication are critical "hosted PBX security features ".New Rock lets you set role-based permissions—so employees only have access to the features and data they need.For example,front desk staff can’t modify system settings,and managers can access call recordings only for their department.Two-factor authentication(2FA)adds an extra layer of security for user logins,preventing unauthorized access even if passwords are compromised.
Secure storage and data protection round out the essential "hosted PBX security features ".New Rock uses distributed storage for call recordings and user data,so a single point of failure doesn’t expose sensitive information.Data is encrypted at rest(stored on servers)and in transit(being transmitted),complying with regulations like GDPR and HIPAA.You can also set automatic data deletion policies to meet compliance requirements.
Telnet/SSH function switching is a unique "hosted PBX security feature "from New Rock.It lets you disable unused remote access protocols,reducing your attack surface.Many breaches happen through outdated or unused protocols—New Rock’s system lets you lock down these entry points.
These "hosted PBX security features "aren’t just add-ons—they’re built into New Rock’s system from the ground up.Whether you’re a small business handling customer calls or a large enterprise with sensitive data,New Rock’s hosted PBX gives you peace of mind that your communication is protected.