New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
PBX System for Remote Teams:New Rock’s Flexible Cloud Solution
Remote and hybrid teams need a communication system that doesn’t care where employees are located—and that’s a "PBX system for remote teams "from New Rock.Traditional PBX ties you to the office,but New Rock’s cloud-based "PBX system for remote teams "lets your team connect from home,on the road,or satellite offices.Let’s explore why it’s the top choice for remote teams.
First,a "PBX system for remote teams "must offer easy remote access—and New Rock delivers.Employees can use the NewLync app(iOS,Android,Windows,MacOS)to make calls,join video meetings,and access the company address book from any device.The app works like a desk phone but is fully mobile—log in with your credentials,and you’re connected to the PBX system,no VPN required.For remote teams,this means no more missed calls or disjointed communication.
NAT traversal is a critical feature of New Rock’s "PBX system for remote teams ".It lets employees register extensions to the cloud PBX(OMX)from private networks(e.g.,home Wi-Fi)without public IPs or port mapping.This eliminates the technical hurdles that often plague remote communication—your team can connect in seconds,regardless of their internet setup.
Unified communication is another standout feature of New Rock’s "PBX system for remote teams ".The NewLync app merges voice calls,HD video conferencing(up to 64 parties),instant messaging,and file sharing into one platform.Remote teams can collaborate in real time—share a presentation during a video call,send a quick message to a colleague,or leave a voice memo—all without switching tools.This boosts productivity and makes remote work feel more connected.
Scalability is key for a "PBX system for remote teams "that’s growing.New Rock’s cloud PBX supports 100 to 100,000 users,so you can add remote employees or new branches in minutes.No need to upgrade hardware—just purchase additional licenses and invite new users to the app.For startups or fast-growing businesses,this flexibility is invaluable.
Centralized management makes New Rock’s "PBX system for remote teams "easy to oversee.The UMS(Unified Management System)lets you monitor call volume,configure extensions,and troubleshoot issues from a web dashboard.You can see which remote employees are online,track call duration,and generate reports—all from anywhere.No need to visit remote offices or rely on local IT support.
Reliability is non-negotiable for a "PBX system for remote teams ".New Rock’s cloud PBX delivers 99.99%uptime,with distributed architecture and >5-second failover.Even if one data center goes down,calls reroute automatically,ensuring your remote team stays connected.For businesses that rely on remote work,this reliability means no lost productivity or missed opportunities.
New Rock’s "PBX system for remote teams "is designed to make distributed work seamless.It’s flexible,easy to use,and built for the way modern teams collaborate—no matter where they are.